Cookies - BSF Leaseholder and Resident Service

Cookies on Building Safety Fund Leaseholder and Resident Service

Cookies are files saved on your phone, tablet or computer when you visit a website.

We use cookies to collect and store information about how you use the Building Safety Fund (BSF) Leaseholder and Resident Service website, such as the pages you visit.

Cookie settings

We use Google Analytics cookies to measure how you use the Building Safety Fund (BSF) Leaseholder and Resident Service website.

These cookies collect information about:

  • how you got to these sites
  • the pages you visit and how long you spend on each page
  • what you click on while you're visiting these sites

We also use New Relic software to measure your web performance experience while visiting the Building Safety Fund (BSF) Leaseholder and Resident Service website.

New Relic's Real User Monitoring (RUM) uses cookies to collect and store information about how well pages performed on your device, including whether there were any performance bottlenecks or JavaScript errors.

We do not allow Google or New Relic to use or share the data about how you use these sites.

Details about cookies

BSF puts small files (known as ‘cookies’) onto your computer to collect information about how you browse the site. Find out more about the cookies we use, what they’re for and when they expire.

We use the following 'Cookie Control' cookies on Building Safety Fund (BSF) Leaseholder and Resident Service website:

Name Purpose Expires
CookieControl These help us count how many people visit BSF by tracking if you’ve visited before 3 months

We use the following Google Analytics cookies on Building Safety Fund (BSF) Leaseholder and Resident Service website:

Name Purpose Expires
_ga These help us count how many people visit BSF by tracking if you’ve visited before 2 years
_gid These help us count how many people visit BSF by tracking if you’ve visited before 24 hours

You can opt out of Google Analytics cookies on any page or by installing the Google Analytics Opt-out Browser Add-on.

You can read Google’s overview of data practices within Google Analytics.

Other government digital services also use Google Analytics cookies to collect information about how you use them and they share this information with us. Each digital service has its own consent mechanism and cookie policy that provides more information about their use of cookies.

The GOV.UK Privacy Notice has more information about the data we collect using Google Analytics cookies and information we receive from other digital services.

We use the following New Relic cookies on Building Safety Fund (BSF) Leaseholder and Resident Service website:

Name Purpose Expires
JSESSIONID This is used by New Relic to monitor session counts for an application. JSESSIONID is a session cookie that is deleted when the browser closes.
NREUM This cookie is only created in browsers that do not support the Navigation Timing API. When a browser supports the Navigation Timing API, a native interface can be used to determine navigation start time. NREUM is a session cookie that is deleted when the browser closes.
NRAGENT This cookie is used to communicate between the New Relic collector aggregating end user metrics and the agent(s) running in the associated web application. NRAGENT is a session cookie that is deleted when the browser closes.

Preparation of this cookie policy

This statement was prepared on 18th January 2022. It was last reviewed on 19th January 2022.